Council efforts boost inclusion

Logan City Council is on target to meet a range of improvements and changes aimed at providing inclusive services and infrastructure for people with a disability.

Council’s Access and Inclusion Plan 2019-2022 identifies 84 actions to be taken across nine priority areas.

More than 77 per cent of those actions have been delivered with a further 17 per cent to be completed soon.

City Lifestyle Chair Councillor Laurie Koranski said Council was thrilled to reach another important milestone in providing for all residents.

‘Council wants to ensure as many people as possible have equal access to the services and facilities they need in their lives,’ Cr Koranski says.

‘Since the adoption of this plan, Council has been able to rollout many new initiatives that support and enhance the lifestyles of City of Logan residents with disability.’

New initiatives include:

• The Logan City Council website is Plain Language Pro Gold certified and accredited (at standard 2.1 and Level AA) according to internationally recognised Web Content Accessibility Guidelines (WCAG). Logan City Council is the first local government in Queensland to achieve both qualifications.
• Council will soon offer a live chat service on its website to assist customers. This daily service will be available from 8.30am until 4.30pm.
• Local laws were recently amended for drivers who illegally park in disability parking spaces. The fine was increased from $266 to $533 in line with changes to state legislation.
• A dyslexia symbol has been applied to library books printed in a dyslexia-friendly font. There are nine libraries across the City of Logan, and online resources are also available at: Logan City Council Libraries.
• Council is distributing information and resources to those who need extra support before, during and after disaster events. These resources are currently available on Council’s website at: Flood community support, under ‘Disability support’.
• Accessible activities are provided as part of Council’s Active and Healthy and KRANK School Holiday Recent offerings include Adaptive Aquatics by Aqualogan, and the Possibility Program by the Beenleigh PCYC.

Council also continues to support the deaf community, with AUSLAN-trained staff available to assist the public in Council’s customer service centres and libraries.

More information is available on the Logan City Council website.